Multi-Location & Franchise

Every Location Runs on One Platform, Built to Grow With You.

More than 5,000 active locations already run on PatientNow. Setup, access, and scheduling come together in one place, so opening your next location takes minutes, not hours.

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PatientNow platform view showing scheduling, charting, and checkout working together

The Challenge

Growth Multiplies the Busywork Long Before It Multiplies the Revenue.

Rebuilding from scratch

Opening a new location usually means rebuilding services, memberships, pricing, and security from a blank slate, every time.

Access that outgrows itself

Shared client lists across sites create compliance risk, and new staff can end up with more access than they need until someone locks it down by hand.

A blurry view of the whole business

Once you're running more than one location, it gets hard to see how each one is actually doing without exporting spreadsheets and stitching them together by hand.

Operations

Every Team Member Gets the Right View, From Day One.

Whether you're the owner watching the whole group, a location admin running one site day to day, or a regional director overseeing several, everyone gets the view built for their role.

Owners stay in control
Operational control across every location, without adding headcount.
Location admins move fast
Self-serve tools with guardrails, so day-to-day decisions do not need sign-off.
Regional directors see everything
Visibility into how every site is configured and how it is performing.

A rollup view across every location, so you can see the whole business at a glance, is coming to your account.

Practice calendar with color-coded appointments booked across multiple providers

Configuration screen with client, provider, and plan selection fields

Setup & Standards

One Setup Gives Every Location the Same Strong Start.

Build a configuration template from your best-performing location, then apply it to any new site in minutes, services, memberships, pricing, and security profiles included.

Ready-made roles
Role-based access applies automatically the moment a new location is created, so every new hire sees only what their role needs.
Patient data, kept separate
Patient records stay separated by location by default, supporting the compliance posture a growing practice needs.
One screen, every location
Search appointment availability across every location from a single screen.

Included in your PatientNow Essentials package, at no extra cost.

Communication

Patient Communication Stays Consistent at Every Location.

Email, text, and reputation tools connect directly to bookings and reviews, the same way at every location you run.

Campaigns that travel with you
Targeted email and SMS campaigns follow treatment history and visit patterns, so outreach stays timely at every site.
Reminders that keep schedules full
Timely follow-ups when patients are due back, so no location's calendar goes quiet.
Reviews that build every location's reputation
Request reviews after great visits and manage responses in the same workflow your team already uses.

Automated marketing sequence with email, text, and call follow-up steps

Before and after patient photo gallery used to showcase results

RxPhoto

Every Location Documents Results the Same Way.

Clinical photo documentation, built for aesthetic consults, wherever a patient is seen.

Consistent photo capture
Ghosting and photo guides line up every angle for clearer before-and-after comparisons, at every location.
Stronger consultations
Side-by-side comparisons help patients see their progress clearly, wherever they're seen.
HIPAA-compliant sharing
Photos stay with the patient record, with consent tracked before anything is shared externally.

“RxPhoto is the leader in medical photography, reducing inefficiencies and measurably raising patient satisfaction.”

Chris Cabell, RxPhoto

Recura AI

Every Location Answers the Call, Even When Staff Can't.

An AI front desk that keeps every location booking, not just the ones with someone free to pick up.

Fast lead follow-up
New leads get a quick call back, answered questions, and help booking a consult, before they move on, at every location.
On-brand conversations
Voice cloning and custom training keep every caller's experience familiar and professional, no matter which location answers.
Direct appointment booking
Calls book straight to the schedule instead of going to voicemail, at any location.

“Recura's AI calls leads instantly and books consults via text, an absolute game changer. I'm already seeing how many bookings I was missing.”

Terica Paige, Dallas Aesthetic Studio

Recura AI receptionist answering a call and booking an appointment automatically

Proof

Thousands of Locations Already Run on This Platform.

5,000+active locations run on PatientNow worldwide.

Recent awards & certifications

Common Questions About Running PatientNow Across Multiple Locations.

Can I migrate our existing multi-location setup?

Yes. Our team provides hands-on help with file, image, and token migration.

Does this support booking across locations?

Yes. You can search appointment availability across every location from one screen today.

Will I be able to see reporting across all my locations?

A rollup view across every location is coming. Build your rollout plans around what's available today: templated setup, role-based access, and cross-location appointment search.

Is there an extra cost to run this across locations?

No. It's included in your PatientNow Essentials package.

What if my locations operate under different brands or a larger corporate structure?

Every practice's structure is different. Talk to us about how multiple brands or a larger corporate structure fits your setup.

One Demo Shows What Every Location Gains.

See how setup, access, and scheduling come together for a group like yours.

Book Your Personalized Demo